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At first the woman decided to study ________
- general course.
- professional course.
- business course.
— Hello, English Language College. Can I help you?
— Yes, I’d like to enquire about a course.
— OK. Have you seen the information on our website?
— Well, actually the situation is that I booked myself onto a course through your website yesterday, and now I’d like to change.
— Could you tell me your name?
— Mira Radnotti.
— And which course was it?
— A general English course, pre-advanced.
— Bear with me a minute. Yes, I’ve got it. What would you like to change to?
— I’ve just noticed this morning that you have an advance course in business English starting next week.
— That’s right.
— I was wondering if it would be possible for me to change to that group. — OK, let me just check. There are still a few places in that group, but you’ll have to do a level test.
— But I’ve already done an online test for the other course.
— I appreciate that, but for this course you need to do a level test in person.
— Can you tell me why I have to do it in person?
— It’s because it’s a specialized course and there’s an oral component to the level test.
— I see. Do you mind me asking what it involves?
— There’s a written task that you have to do under timed conditions, and preparation materials for the oral interview.
— I see. Sorry to be diﬃcult, it’s just that I’m really busy this week and can’t make it up to the school for the level test.
— Hmm. . . You couldn’t come in on Thursday evening, could you?
— No, I’m afraid not. But I tell you what. I could come in on Saturday to do the level test.
— The problem is, that’s leaving it very late and we might have other applicants.
— That’s great. Oh, I’ve got one more question, if I’m not keeping you.
— No, go ahead.
— If I don’t get into this group, do I lose my course fee?
— I’m afraid we can’t refund the deposit, but you could apply it to another course.
— That’s a relief. Would you mind putting that in an email for me?